| SES-01 | Welcome_Sim_Challenge_Part1 | Immediately after POST /execute-checkout returns HTTP 200 (pre-provisioning) | Welcome to Stack Trading — Your Account is Being Set Up | Welcome to the Trading Floor, [First Name].You're in. Your payment was successful and we're now securely building your trading account in the background. This typically takes just a few minutes — we'll email you the moment your credentials are ready.While you wait: [Community insights link] | [Market analysis link] | [Blog / resources link]Join Our Discord — Get connected to your fellow traders right now. Join our official Discord server: [Discord Invite URL]Once inside, go to the #verify channel, then copy the command below and paste it directly into the channel to link your account:/link [discord_link_token]This will instantly unlock your Associate Trader role and private trading floor channels — even before your platform account is fully ready.Footer: Stack Trading | support@stacktrading.com |
| SES-02 | Welcome_Sim_Challenge | After POST /provision-sim-user completes and returns platform_username + platform_password_ciphertext | Your Stack Trading Account is Ready — Claim It Now | Your Trading Platform is Ready.Your Stack Trading SIM account has been provisioned. Use the details below to get started.Your Platform Username: [platform_username][Claim Your Account →] (single-use link, valid 48 hours)Clicking the link above will prompt you to verify your email, enroll in MFA, and securely access your trading credentials from the dashboard.Connect Your Platform🔷 FUTURES TRADERS — Mandatory Step: You must download R|Trader Pro and log in using your provided credentials to activate your CME data feeds and digitally sign your exchange agreements. Your data feed will remain disabled until you complete this authentication.[Download R|Trader Pro] | [Platform connection guide for: TradeSea / Quantower / ATAS / Motivewave / Sierra Chart / TradingView]🔶 FOREX TRADERS: [MT5 connection guide] | [TraderEvolution connection guide]Join Our Discord — Already joined? Go to the #verify channel, then copy the command below and paste it directly into the channel to unlock your private trading floor channels:/link [discord_link_token]Not yet? Join here: [Discord Invite URL]Footer: Stack Trading | support@stacktrading.com |
| SES-03 | Welcome_Sim_Challenge_Resend | User clicks [Resend Activation Link] on expired claim screen (POST /public/resend-activation-link), or Admin-triggered resend via BPS | Your New Stack Trading Activation Link | Here's your new account activation link.Your previous link expired. We've generated a fresh one for you below — it's valid for 48 hours.Your Platform Username: [platform_username][Claim Your Account →] (single-use link, valid 48 hours)If you continue to experience issues, contact support@stacktrading.com.Footer: Stack Trading | support@stacktrading.com |
| SES-04 | Live_Onboarding_Level_1 | Trader passes SIM challenge (Status = Passed_Challenge) → Flow 3 initiated | | |
| SES-05 | Restricted_Region_Notice | Post-payment restricted region check match (Zapier fail-safe); simultaneous with automated refund, or with ledger log + Freshdesk ticket for crypto | | |
| SES-06 | Security_Reset_Complete | User completes 2FA token reset / platform credential rotation | | |
| SES-07 | Identity_Verification_Retry | Veriff webhook RESUBMISSION_REQUESTED, expired, or abandoned (auto-renewal path — CR-20260812-002) | | |
| SES-08 | Identity_Verification_Failed_Final | Veriff returns DECLINED after 3 failed sessions | | |
| SES-09 | Compliance_Review_Required | Background check flag or matching exception detected (internal — Ops only, not sent to trader) | | |
| SES-10 | Drawdown_Defense_Activated_Initial | Trader hits Drawdown Defense threshold → 48-hour cooling-off lockout commences | | |
| SES-11 | Drawdown_Defense_Ready | 48-hour cooling-off window completes | | |
| SES-12 | Pod_Founding_Leader_Welcome | Flow 1.5: Rippling webhook (Founding Pod Leader Agreement signed) | | |
| SES-13 | Level_6_International_Contractor | Trader promoted to Level 6 (W2 / Senior Contractor), international track | | |
| SES-14 | Dots_Profile_Action_Needed | International trader's Dots payout profile suspended / action required | | |
| SES-15 | Monthly_Data_Invoice_Available | Monthly market data invoice generated for Futures traders with billable data — ⚠️ exact dispatch point not confirmed in Flow 22, verify with client this email exists | | |
| SES-16 | Urgent_Data_Payment_Required | NMI credit card vault payment rejected for market data subscription | | |
| SES-17 | Data_Feed_Downgraded | Past-due balance: additional exchange feeds disabled | | |
| SES-18 | News_Liquidation_Alert | Automated position flattening during high-impact economic event — ⚠️ not found as an explicit "Send Email" step in Flow 23, verify with client this email exists | | |
| SES-19 | Overnight_Auto_Liquidation_Alert | Automated margin flatten executed 30 seconds prior to exchange lockout — ⚠️ not found as an explicit "Send Email" step in Flow 24, verify with client this email exists | | |
| SES-20 | Live_Account_Closed | Trader capital depleted or contract resigned → account permanently terminated | | |
| SES-23 | SIM_Provisioning_Failed | POST /provision-sim-user fails after 3 retry attempts | | |